{"xsrfToken":"BPEB-ERLG-YDLZ-BXMU_d631463c4039e57c792415309d336a079fc0376a_lout","branding":{"id":"2","key":"csd","name":"Concord Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f55e3a76-890e-4b45-ab61-e1259fff6057/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjg2YTg1OC1iNGM4LTQyZGYtOTg0ZS0zYzBlMjM2ZDA3MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY1NWUzYTc2LTg5MGUtNGI0NS1hYjYxLWUxMjU5ZmZmNjA1NyI6WyJyZWFkIl19LCJleHAiOjE1ODU4NDA4OTMsIm5iZiI6MTU4NTg0MDIzM30.dVZDXi-qlq05sR6Wm_kr5JsclwRQWUP5u5uJgfTO8X4&client=ab86a858-b4c8-42df-984e-3c0e236d0709&mode=fit","logoId":"f55e3a76-890e-4b45-ab61-e1259fff6057","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Concord Support Help Desk","sharedPortalName":"Concord Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Concord Support Help Desk","sharedPortalName":"Concord Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205081","helpCenterTitleColor":"#205081","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c29d367d-9d19-4709-9e0e-f140e8a5d55f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjg2YTg1OC1iNGM4LTQyZGYtOTg0ZS0zYzBlMjM2ZDA3MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyOWQzNjdkLTlkMTktNDcwOS05ZTBlLWYxNDBlOGE1ZDU1ZiI6WyJyZWFkIl19LCJleHAiOjE1ODU4NDA4OTMsIm5iZiI6MTU4NTg0MDIzM30.NsB2-PbB_m4ubn8OGzYq8qlVqpF2xjkkaFsbunSZh8w&client=ab86a858-b4c8-42df-984e-3c0e236d0709&height=300&mode=fit","bannerMediaApiFileId":"c29d367d-9d19-4709-9e0e-f140e8a5d55f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"csd","projectId":10300,"serviceDeskId":2,"name":"Concord Service Desk","description":"<p>Welcome! Please select an option below to tell us about your experience.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>Have an idea that would make Concord better? Let us know!</p>","icon":10849,"iconUrl":"https://tfccs-opa.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10849","groups":[2],"key":""},{"id":"15","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Something not working right? Let us know!</p>","icon":10848,"iconUrl":"https://tfccs-opa.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10848","groups":[2],"key":""},{"id":"14","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a general question for us? Select this option to ask us a question.</p>","icon":10850,"iconUrl":"https://tfccs-opa.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10850","groups":[2],"key":""},{"id":"17","name":"General Comments","descriptionHtml":"","callToAction":"General Comments","introHtml":"<p>Want to share your thoughts? We're all ears.</p>","icon":10532,"iconUrl":"https://tfccs-opa.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10532","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[15,16,14,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a414b624-642b-3868-8766-0e9bc72c18c3","appLinkName":"System Confluence","appLinkUrl":"https://tfccs-opa.atlassian.net/wiki","spaceKey":"CKB","spaceName":"Concord Knowledge Base","spaceUrl":"https://tfccs-opa.atlassian.net/wiki/spaces/CKB"},"labels":[],"projectKey":"CSD","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSD","userLanguageHeader":"Want to browse helpful articles about the new Concord in our knowledge base?","userLanguageMessageWiki":"<p><b><a href=\"https://tfccs-opa.atlassian.net/wiki/spaces/CKB/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to learn</a></b> about Concord, or <a href=\"https://concord.christianscience.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">start using Concord now.</a></p>","defaultLanguageHeader":"Want to browse helpful articles about the new Concord in our knowledge base?","defaultLanguageMessage":"*[Click here to learn|https://tfccs-opa.atlassian.net/wiki/spaces/CKB/overview]* about Concord, or [start using Concord now.|https://concord.christianscience.com]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Concord Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tfccs-opa.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tfccs-opa","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BPEB-ERLG-YDLZ-BXMU_d631463c4039e57c792415309d336a079fc0376a_lout","baseUrl":"https://tfccs-opa.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ab86a858-b4c8-42df-984e-3c0e236d0709","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}