{"xsrfToken":"bd1853ee55a148adffb59a004a0fe745aca586c8_lout","branding":{"id":"2","key":"csd","name":"Concord Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/85767665-2763-4870-a593-df9c197922fd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjg2YTg1OC1iNGM4LTQyZGYtOTg0ZS0zYzBlMjM2ZDA3MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg1NzY3NjY1LTI3NjMtNDg3MC1hNTkzLWRmOWMxOTc5MjJmZCI6WyJyZWFkIl19LCJleHAiOjE2OTU5MDk5NTMsIm5iZiI6MTY5NTkwOTM1M30.jITBpbbOLw9M6ICmJ02M9hzdeKtDPNzUSKwJKoX8xD4&client=ab86a858-b4c8-42df-984e-3c0e236d0709&mode=fit","logoId":"85767665-2763-4870-a593-df9c197922fd","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Concord Support Help Desk","sharedPortalName":"Concord Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Concord Support Help Desk","sharedPortalName":"Concord Support","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205081","helpCenterTitleColor":"#fbfbfb","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7d84aeef-360a-4590-9b6d-c20e87cb113a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjg2YTg1OC1iNGM4LTQyZGYtOTg0ZS0zYzBlMjM2ZDA3MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdkODRhZWVmLTM2MGEtNDU5MC05YjZkLWMyMGU4N2NiMTEzYSI6WyJyZWFkIl19LCJleHAiOjE2OTU5MDk5NTMsIm5iZiI6MTY5NTkwOTM1M30.RGdfd0FJxzXlYZPpgYFABP0DY2vDP8ymYKfs8W1X1gk&client=ab86a858-b4c8-42df-984e-3c0e236d0709&height=300&mode=fit","bannerMediaApiFileId":"7d84aeef-360a-4590-9b6d-c20e87cb113a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"csd","projectId":10300,"serviceDeskId":2,"name":"Concord Service Desk","description":"<p>Welcome! Please select an option below to tell us about your experience.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"14","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a general question for us? Select this option to ask us a question.</p>","icon":10850,"iconUrl":"https://tfccs-opa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10850","groups":[2],"key":""},{"id":"17","name":"General Comments","descriptionHtml":"","callToAction":"General Comments","introHtml":"<p>Want to share your thoughts? We're all ears.</p>","icon":10532,"iconUrl":"https://tfccs-opa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[2],"key":""},{"id":"15","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Something not working right? Let us know!</p>","icon":10848,"iconUrl":"https://tfccs-opa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10848","groups":[2],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>Have an idea that would make Concord better? Let us know!</p>","icon":10849,"iconUrl":"https://tfccs-opa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[15,16,14,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a414b624-642b-3868-8766-0e9bc72c18c3","appLinkName":"System Confluence","appLinkUrl":"https://tfccs-opa.atlassian.net/wiki","spaceKey":"CKB","spaceName":"Concord Knowledge Base","spaceUrl":"https://tfccs-opa.atlassian.net/wiki/spaces/CKB","isServer":false},"labels":[],"projectKey":"CSD","serviceDeskId":2,"kbLinkDomainURLs":["https://tfccs-opa.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSD","userLanguageHeader":"Want to browse helpful articles about the new Concord in our knowledge base?","userLanguageMessageWiki":"<p><b><a href=\"https://tfccs-opa.atlassian.net/wiki/spaces/CKB/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to learn</a></b> about Concord, or <a href=\"https://concord.christianscience.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">start using Concord now.</a></p>","defaultLanguageHeader":"Want to browse helpful articles about the new Concord in our knowledge base?","defaultLanguageMessage":"*[Click here to learn|https://tfccs-opa.atlassian.net/wiki/spaces/CKB/overview]* about Concord, or [start using Concord now.|https://concord.christianscience.com]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Concord Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tfccs-opa.atlassian.net/wiki","kbLinkDomainURLs":["https://tfccs-opa.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}