How to Change Your Email Address

This help articles covers how to change the email address associated with your Concord account.

To change your email in Concord:

  1. Go to and click on the blue “Login/Guest Access” button at the top of the screen.

  2. Login to your account.

  3. Access your account information by clicking or tapping on the following:

              Computer/laptop - click your email address in the top bar

              Tablet - Tap the Gear icon in the top bar, then tap Profile in the menu

             Mobile - Tap the button at the bottom, then tap Profile in the menu

4. Click on the “Edit Info” button in the top right side of the Account Info box.

5. Once the Edit Profile window pops up, delete your old email address from the first box and type in your new email address. When finished, press the Save button to complete this change.



6. After hitting Save, you will see a small notice pop up confirming your profile has been updated. To finish, click “OK.”

7. You will need to verify your new email address. Click here to read a help article about how to verify your email address.

8. Click the Exit arrow on the left side of the screen to return to Concord.